About Us

The Key to Our Success

Our CEO is a Six Sigma Master Black with an expansive portfolio business consulting success. She brings a desirable combination of leadership experience; education; training; practical application of change management; process improvement and transformation; coaching and mentoring; and data analytical skills – all of which has enabled her to deliver significant and measurable business outcomes throughout her career as both a business optimization practitioner and now leader of BT&O Consulting.

Partnering with our clients to ensure desired outcomes and success criteria are clearly understood for each engagement along with matching the appropriate dynamic senior-level consultant to lead an engagement staffed with appropriately skilled resources ensures the right focus at the right time.

Our in-depth data knowledge and hands-on industry experience uniquely qualifies BT&O to successfully deliver operational excellence outcomes.

Based on evolving client needs, BT&O continues to expand within the private and public sectors and support initiatives with business and data science experts who drive change and business outcomes based on historical, preventive and predictive analytics along with process improvement efforts delivered with excellence, consistency, creativity and innovation.

BT&O Consulting is a Business and Management Consulting firm, specializing in transformation and optimization of Customer, Employee and Business Experience solutions and Operational Excellence initiatives, utilizing advanced data analytics, data visualizations and business process improvement to deliver defined organizational outcomes.